1. We respect your privacy
2. Collection of personal information
Freo Group will, from time to time, collect and store personal information you enter onto our website, provided to us directly or given to us in other forms.You may provide personal information such as your full name, phone number, address (including the state you reside in), and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs including personal information contained in your curriculum vitae or resume should you provide it to us, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.Freo Group does not collect sensitive information.
3. How we collect your personal information
When you visit our website
When you come to our website (www.freogroup.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
Third party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Freo Group is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
4. Use of your personal information
Freo Group may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you by way of direct mail or telemarketing, and, where you have opted in, by email, SMS and MMS, or to request your feedback for promotional purposes. You always have the right to opt-out of receiving such information. You may exercise that right by contacting us as set out below.Freo Group may use your personal information to the extent that it is deemed necessary to fulfil the above purposes. We may use your personal information for a secondary purpose related to the purposes above, but only if we believe you would reasonably expect us to use or disclose the information for that secondary purpose.Freo Group may contact you by a variety of measures including, but not limited to telephone, email, SMS or mail.
5. Disclosure of your personal information
6. Security of your personal information
Freo Group is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.You should keep in mind that no internet transmission is ever completely secure or error-free. In particular, e-mails sent to or from this website may not be secure.
7. Access to your personal information
You may request details of personal information that we hold about you in accordance with the provisions of the Act. No fee will be payable for the provision of information. We will take all reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete and up to date. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at email@example.com.We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Act.
8. Complaints about privacy
If you have any complaints about our privacy practises, please feel free to send in details of your complaints to 91 Investigator Drive, Hope Valley WA. 6165. We take complaints very seriously and will respond within 30 days of receipt of written notice of your complaint. You can also make a formal complaint with the Officer of the Australian Information Commissioner (which is the regulator responsible for privacy in Australia):Office of the Australian Information Commisioner (OAIC)
Complaints must be made in writing
☎ 1300 363 992
✉ Director of Compliance
Office of the Australian Information Commissioner
GPO Box 5218
Sydney NSW 2001
9. Notifiable data breaches scheme
In the event of any loss or unauthorised access or disclosure of your personal information that is likely to result in serious harm to you, we will investigate the breach, and notify you and the Australian Information Commissioner as soon as practicable, in accordance with the Act.